Transferred number not updated iMessage & FaceTime
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on 28-04-2020 09:03
I transferred to O2 this month and bought my old number across. iMessage and FaceTime are not picking up my old number. How do I resolve this? Thanks
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on 28-04-2020 09:06
Go to Settings. Phone. My number and change to your correct number.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 28-04-2020 09:11
I’ve done this but it hasn’t changed it. It’s still showing the 02 number which I can’t delete
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on 28-04-2020 09:14
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on 28-04-2020 09:14
Follow the path carefully to ensure you are in the correct place.
After changing your number press add at the top of screen then reboot your phone.
After changing your number press add at the top of screen then reboot your phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 28-04-2020 09:14
Sorry it has now worked. Thank you so much for your help!
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on 28-04-2020 09:15
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on 28-04-2020 09:15
You’re welcome 😉
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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