Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 27 replies
  • 5 kudos

Resolved! top up

hello im oversea right now and i dont know if i can onl top up once tile i get back to uk ?? any help

Anonymous by Not applicable
  • 3 replies
  • 0 kudos

Resolved! Data query

I'm currently on a 6 month sim only contract which gives me unlimited calls and texts and 20gb data.. but my query is.. I'm looking for unlimited data also and I'm willing to pay extra costs for it... please could someone please help out?

Kabir75 by Level 1: Joiner
  • 5 replies
  • 0 kudos

Resolved! Roaming whilst in Israel

I am a customer of O2 almost since it started and have a pay monthly contract. I have travelled to may locations and used my phone abroad. This year I will be travelling to Israel for a short visit and as previously I expected to be able to use my ph...

Anonymous by Not applicable
  • 6 replies
  • 0 kudos

Resolved! Spam texts

Gmail manages to filter out 99% of spam emails. Why can't o2 filter out spam texts? Just had a fairly "good" spam email asking me to update my Apple id - but o2 should never have let it come to me!

Anonymous by Not applicable
  • 4 replies
  • 0 kudos

Resolved! Big bundle

Does anyone know how to remove a big bundle from a pay as you go sim?

Anonymous by Not applicable
  • 1 replies
  • 0 kudos

Resolved! Premium rate number charges

So I had a message come through basically 4 times in the last month. I replied stop!but nothing happened!! still they come I now have a extra bill for 4 text messages from a premium rate site I did not sign up for or ask for!!!A) how do I stop this f...

Anonymous by Not applicable
  • 1 replies
  • 0 kudos


I live in the Chilterns with NO signal inside the house...and an intermittent one bar if lucky somewhere within 200m outside. We try to run a business requiring constant use of mobile phones. O2 is single handedly about to bring our business to an en...

Anonymous by Not applicable
  • 8 replies
  • 0 kudos

Resolved! Payment

I want to buy a new device. I want to pay buy direct debit from the bank account I use for my monthly payment. Is this OK?

Anonymous by Not applicable
  • 2 replies
  • 0 kudos