Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Application

Hi, I know this might sound like a daft question but if I apply for a phone, I want to put a big deposit down so, of I apply, I have to put my card details in etc set up direct debit etc. Will it still take the 450.00 I wanna put down even if I'm not...

Resolved! O2 open

Me again! If I take out a monthly sim only deal, can I still get my o2 open discount as I am a teacher?

Hack attempt

I received a text message, apparently from o2 stating that they were unable to collect my direct debit and I was to visit a link and update my details. I went through the process of what is clearly a social engineering hack, targeting o2 customers. T...

Upgrades

Hi I’m currently on a 12 month contract which ends in October BUT if I upgrade to a 30 day contract does that mean I can leave 02 in 30 days?

Ordering sim card for new phone

Can anyone help? I have been trying to order a new sim card for over a week now and have not been able to speak to anyone at 02 as lines are 'busy' and there is no facility for ordering 'online' unless I want an upgrade. If I purchased a sim would it...

3G/data not working.

I have over 3gb left of data to use this month and my roaming has just stopped working for some reason? My app has told me how much I have left but it will still not work on my phone. If anyone knows why this might be that would be great. Thanks.

Resolved! Change my number

Change my number

exchange new phone

I need to find out how to exchange a new upgrade which I am not happy with to another phone but can't seem to get through to o2.

Resolved! changing number due to harassment

HI , can someone advise how i can change my o2 number as i keep getting harrasment calls etc i want a new number pay monthly . due to covid i cant phone o2

Text charges for text messages I've never sent

Hi, hope someone can help, although this really is for O2 customer service. I'm currently in Morocco and just noticed my O2 bills are higher than they should be. I have what looks like daily charges for text messages I have never sent to anyone, let ...

O2

Forum Posts