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Transfer of Ownership

Chocolates91
Level 1: Joiner
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My son has an apple watch and phone on 02.  Its in my ex husbands name and he pays the bill.  Its out of contract and I need to take over ownership of the phone and bill.

 

Ex husband says that we need to both talk to 02 on his phone to sort this out.  I don't want ex in my new home.  is there a way of doing a conference call to arrange this?

 

Is there an easier way of transferring the bill etc to me but keep the mobile number?

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MI5
Level 94: Supreme
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@Chocolates91 

Your son needs to take out new contracts in his name before the phone number can be transferred to the new contract.

Once that's done a conference call can be done between your son and ex.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Chocolates91
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Hi, thanks, my son is only 13 though so it would have to be transferred to me 

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MI5
Level 94: Supreme
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Registered:

@Chocolates91 wrote:

Hi, thanks, my son is only 13 though so it would have to be transferred to me 


In that case yes. 18 is the minimum age for a contract.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
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