Solved: Call Charges while in the USA to USA numbers but B...

sb29 · ‎02-08-2023

Hi and Help!?

I am O2 pay monthly - I was in the USA in July - I phoned USA numbers and have been charged quite a lot for the calls.

I thought my allowance would be used as part of my tariff O2 pay monthly and VOLT as also have virgin TV etc before any charges were made.

My Bill states the below but I was 100% in the USA when calls were made not in the UK

....Total cost of Voice calls International calls - UK to overseas...

regards

Enlli · ‎02-08-2023

We are all customers here so it will need someone at O2 to access your account.

Call 202 from your handset or

Message O2 on
Facebook (https://o2uk.co/O2CFB)
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) ,
they should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

Enlli · ‎02-08-2023

We are all customers here so it will need someone at O2 to access your account.

Call 202 from your handset or

Message O2 on
Facebook (https://o2uk.co/O2CFB)
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) ,
they should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

O2