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Level 1: Joiner
Posts: 2
Registered: ‎25-02-2021
Accepted Solution

Transfer my number to new O2 account

Hi I'm new to it. I transferred my old number when joining but i still have the temporary number of gave me. Help?
Level 1: Joiner
Posts: 2
Registered: ‎25-02-2021

Re: Transfer my number to new O2 account

It and of should read O2!!
Level 1: Joiner
Posts: 1
Registered: ‎25-02-2021

Re: Transfer my number to new O2 account

How do I transfer my pac code to my new sim.
Posts: 115,488
Topics: 571
Solutions: 15,815
Registered: ‎04-04-2012

Re: Transfer my number to new O2 account

@Gordon2 @Sharon64 

Send off the form from here https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number

Or call call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)