Transfer my number to new O2 account

[Sharon64]

Hi I'm new to it. I transferred my old number when joining but i still have the temporary number of gave me. Help?

[Sharon64]

It and of should read O2!!

[Gordon2]

How do I transfer my pac code to my new sim.

[MI5 · Accepted solution]

@Gordon2 @Sharon64 

Send off the form from here https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number

Or call call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.