cancel
Showing results for 
Search instead for 
Did you mean: 

Transaction

Lynsey123
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi I rang yesterday agreed a date and payment dates as am financially difficulties and you have tried to take money out and have gave me a bank charge 

Message 1 of 3
201 Views
2 REPLIES 2

jonsie
Level 94: Supreme
  • 95593 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

This looks like something you’d need to call O2’s customer service team about – give them a call on 202  or 0344 809 0202

Use the specific Payment management number  0800 902 0217

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Message 2 of 3
197 Views

Enlli
Level 69: Guiding Light
  • 8869 Posts
  • 64 Topics
  • 1793 Solutions
Registered:

If there is a regular Direct Debit going out it would have already been going through the system. Need at least 5 clear days to stop a DD

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 3 of 3
195 Views