Track order

[Sophie_Allan55]

Hello, on the 01/01/2022 i order a new contract phone iPhone 12 Pro Max, I have paid the upfront payment of £30 and I have not heard anything from the delivery service? it’s been 5 working days with no update? When I go on my account it says there is no order on my account? 

[madasaf1sh · Accepted solution]

@Sophie_Allan55 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks