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Blue Monday second reward

Desaij
Level 1: Joiner
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on ‎08-05-2025 15:31

on ‎08-05-2025 15:31

I won a second chocolate bar this week. When I try to submit my claim, I get a message to say "we are processing your order" and I can't place a second order. I believe they are referring to my claim from the previous week which has been fulfilled. Has anyone found a fix for this? 

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MI5
Level 94: Supreme
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on ‎08-05-2025 16:51

on ‎08-05-2025 16:51

@Dave-O2 Please ask O2 to stop doing promos wink

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Dave-O2
Community Manager
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on ‎09-05-2025 09:30

on ‎09-05-2025 09:30

Thanks for the tag @MI5 

 

@Desaij I'm currently getting this checked out, in the meantime, can you please PM me your mobile number and email address, so i have the relevant details?

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