Solved: Top up

Anonymous · ‎21-03-2017

Hi does anyone know how I can top up with voucher? 4444 seems to be down

MI5 · ‎22-03-2017

@Anonymous

You can speak to live chat and give them the voucher code for them to credit your account.

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Cleoriff · ‎22-03-2017

Hi @Anonymous it may just be the midnight O2 updating. Other ways to use the top up voucher here. Scroll down to the payg section https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-pay-my-bill/ba-p/1014090

Veritas Numquam Perit

Anonymous · ‎22-03-2017

Hi @Cleoriff how long does the update normally take pls? I have a voucher to use you see and I can't input this until the top up line is available *frustrating* lol

Cleoriff · ‎22-03-2017

Normally using 4444 is immediate. In fact I have just tried it now on my phone and it's working. I would try again and see if you can top up. Whatever the glitch was its now sorted. @Anonymous

Veritas Numquam Perit

Anonymous · ‎22-03-2017

Is it working now @Cleoriff? Mine doesn't seem to be

MI5 · ‎22-03-2017

@Anonymous

You can speak to live chat and give them the voucher code for them to credit your account.

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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