Things you'be bought

[Anonymous]

I have been charged on some of my monthly bills for 'things you've bought'. I would like to know what these 'things' are please. How do I do this?

[Anonymous · Accepted solution]

Ring customer services on 202
Contract or 4445 payg or use live chat if your myo2 is not clarifying.

Their is a service called charge to mobile - direct to bill. You can ask for a bar to stop this from happening.

[Anonymous]

Found the link here

http://www.o2.co.uk/chargetomobile

Could also be mms texts but customer service will confirm officially.

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref%28User%29:str%28Mob...

[jonsie]

Have you been overseas recently?

[Cleoriff]

When my bill shows 'Things I have bought' it relates specifically to Travel Data...

(I have just been in and checked)...

Last month I was abroad and turned on Data Roaming twice and my bill shows that's what I was charged for...

[Anonymous]

It could be Bolt Ons that you may have bought!

[Cleoriff]

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@Anonymous wrote:

It could be Bolt Ons that you may have bought!

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It could be ...but until the poster goes into MyO2 and looks at the details of their bill and what 'was bought' .....we are all only guessing

[Anonymous]

mms are shown under messages some things that do appear are things youve bought in the play store and told it to bill it to o2 have you bought anything that way recently