on 30-05-2013 08:35
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on 30-05-2013 08:35
My daughter lives in Ghana and, till recently, I have had no trouble sending her and her husband texts.
Sunday before last, I sent three or four, to both of them, and none were received. I did try Live Chat last Tue but got no help, though he did promise to refer it, saying I should hear within 48 hours. Obviously, I've heard nothing.
I was less bothered before I saw the charges come through a day or two later, so I have now paid for texts that seem to have disappeared into thin air.
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on 06-06-2013 21:07
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on 06-06-2013 21:07
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
on 04-06-2013 09:49
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on 04-06-2013 09:49
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on 04-06-2013 13:10
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on 04-06-2013 13:10
I would imagine it's the network in Ghana that has the problem especially as they seem to be clearing the O2 network ok.
I can only suggest you try and speak to them.
Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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on 04-06-2013 13:45
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on 04-06-2013 13:59
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on 04-06-2013 13:59
O2 don't respond here, it's mainly a customer forum.
You would have to contact the networks directly.
Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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on 06-06-2013 21:05
That would be good, but I can't find an email.
O2 only seem to provide for snail mail, forum or chat.
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on 06-06-2013 21:07
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on 06-06-2013 21:07
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 06-06-2013 21:18
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on 07-06-2013 00:14
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on 07-06-2013 00:14
There is no link to it, we just know it!
Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1