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Texts from previous months bill

Anonymous
Not applicable
I can’t see my September bill on my iPhone 7. I want to see numbers I text on a particular day. How do I access my previous months bill?
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MI5
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The normal way is described in the help here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-do-I-get-to-the-Download-Bill-page/ba-p/101... but if you are missing a month in yours you need to call customer service on 202 for help.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

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MI5
Level 94: Supreme
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The normal way is described in the help here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-do-I-get-to-the-Download-Bill-page/ba-p/101... but if you are missing a month in yours you need to call customer service on 202 for help.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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Or there is this mini guide for viewing on your phone

https://community.o2.co.uk/t5/O2-Apps/My-O2-Bills-section-Mini-Guide/ba-p/1017608 

though as @MI5 says in this guide.....

"If you choose "View Previous Bills" you will see your last 6 bills (if you want more you need to log in online). Each monthly bill has a + next to it which if you tap it will open up a breakdown of each of the bills."

Veritas Numquam Perit

Girl in a jacket
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Marjo
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Hey @Anonymous let us know if the above info was helpful and you managed to access the bill you wanted to see? slight_smile

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