This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Text receieved stating unable to process payment

Go to solution
GrahamD1
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎17-04-2020 14:34

on ‎17-04-2020 14:34

Anyone else had one of these. Did not follow the link on the text - guess is scammers!

 

Message 1 of 6
928 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 152121 Posts
  • 651 Topics
  • 28973 Solutions
Registered:

on ‎17-04-2020 14:35

on ‎17-04-2020 14:35

@GrahamD1 

It's a well known scam.

Forward the text to 7726 to report it to O2.

Ignore and block the numbers.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 3 of 6
924 Views
0 Kudos
5 REPLIES 5

Go to solution
jonsie
Level 94: Supreme
  • 96020 Posts
  • 612 Topics
  • 7155 Solutions
Registered:

on ‎17-04-2020 14:35

on ‎17-04-2020 14:35

It's a well known scam.
Block the number and report it free to 7726.
Don’t open any links or enter any information.
O2 advice here
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 2 of 6
924 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
  • 152121 Posts
  • 651 Topics
  • 28973 Solutions
Registered:

on ‎17-04-2020 14:35

on ‎17-04-2020 14:35

@GrahamD1 

It's a well known scam.

Forward the text to 7726 to report it to O2.

Ignore and block the numbers.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 6
925 Views
0 Kudos

Go to solution
GrahamD1
Level 1: Joiner
In response to jonsie
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎17-04-2020 14:52

on ‎17-04-2020 14:52

Have done -  and thought so - thanks

Message 4 of 6
905 Views

Go to solution
jonsie
Level 94: Supreme
In response to GrahamD1
  • 96020 Posts
  • 612 Topics
  • 7155 Solutions
Registered:

on ‎17-04-2020 15:00

on ‎17-04-2020 15:00

You're welcome confused

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 5 of 6
890 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to jonsie
  • 152121 Posts
  • 651 Topics
  • 28973 Solutions
Registered:

on ‎17-04-2020 15:04

on ‎17-04-2020 15:04

No problem 👍
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 6
887 Views
0 Kudos
Top Kudoed Authors
View All
Top