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Text receieved stating unable to process payment

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GrahamD1
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on ‎17-04-2020 14:34

on ‎17-04-2020 14:34

Anyone else had one of these. Did not follow the link on the text - guess is scammers!

 

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MI5
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on ‎17-04-2020 14:35

on ‎17-04-2020 14:35

@GrahamD1 

It's a well known scam.

Forward the text to 7726 to report it to O2.

Ignore and block the numbers.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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jonsie
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on ‎17-04-2020 14:35

on ‎17-04-2020 14:35

It's a well known scam.
Block the number and report it free to 7726.
Don’t open any links or enter any information.
O2 advice here
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
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on ‎17-04-2020 14:35

on ‎17-04-2020 14:35

@GrahamD1 

It's a well known scam.

Forward the text to 7726 to report it to O2.

Ignore and block the numbers.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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GrahamD1
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on ‎17-04-2020 14:52

on ‎17-04-2020 14:52

Have done -  and thought so - thanks

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jonsie
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on ‎17-04-2020 15:00

on ‎17-04-2020 15:00

You're welcome confused

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎17-04-2020 15:04

on ‎17-04-2020 15:04

No problem 👍
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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