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mrscossie
Level 1: Joiner
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Since doing an O2 update on my phone I can't send or receive texts
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MI5
Level 94: Supreme
  • 143425 Posts
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Registered:

@mrscossie 

Try turning phone off and removing the sim to discharge any static, then try again.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143425 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@mrscossie 

Try turning phone off and removing the sim to discharge any static, then try again.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
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EmilieT
Former Staff
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Hey @mrscossie, I was wondering if you got a chance to try the suggestion @MI5 shared above? Any improvement?

 

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