cancel
Showing results for 
Search instead for 
Did you mean: 

Text messages Mobivity Alerts help

Mobility
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Hay guys need some help please.
Iv just got a text message from Mobivity Alerts
FreeMsg: U have joined Mobivity Alerts for £1.50 per alert (max £4.50 per week) until you send STOP to 80876. Help ? 01 206 700 480

I have not joined Mobivity Alerts so I don't know what this is out I'm worrying thats its a scam
Message 1 of 3
885 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 127756 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

@Mobility 

See community help here:

 Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

And O2 advice here

https://www.o2.co.uk/help/account-and-billing/premium-service-checker

and this site will to help you get your money back…

https://payforitsucks.co.uk/

Help to prevent further charges here Guide: Tips to avoid unexpected charges on your bill  

You should also ring Customer Service and ask them to place the following bars on your account:

Bar all Direct to bill debits

Bar Premium rate numbers

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 3
882 Views
2 REPLIES 2

Cleoriff
Level 94: Supreme
  • 127756 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

@Mobility 

See community help here:

 Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

And O2 advice here

https://www.o2.co.uk/help/account-and-billing/premium-service-checker

and this site will to help you get your money back…

https://payforitsucks.co.uk/

Help to prevent further charges here Guide: Tips to avoid unexpected charges on your bill  

You should also ring Customer Service and ask them to place the following bars on your account:

Bar all Direct to bill debits

Bar Premium rate numbers

Veritas Numquam Perit

Girl in a jacket
Message 2 of 3
883 Views

jonsie
Level 94: Supreme
  • 95704 Posts
  • 612 Topics
  • 7137 Solutions
Registered: