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Level 1: Joiner
Posts: 2
Registered: ‎23-04-2013
Accepted Solution

Text from 20 30 claiming to be from O2?

Hi everyone,

 

I've been getting the same text message multiple times from 20 30 about connecting to the internet and changing my cellular data setting to idata.o2.co.uk (and further URLs for MMS and to download all the settings from some site starting with http://adc.o2.co.uk.) 

 

I've not made any changes and don't plan on doing so, but can anyone verify whether or not this is legitimately from O2? And if not, how I can prevent them from texting me in future? Thank you! Smiley Happy

Anonymous
Posts: 0

Re: Text from 20 30 claiming to be from O2?

[ Edited ]
Forward the spam text to 7726

Ring Customer Services to ask them to stop if its legit from 02.
Level 1: Joiner
Posts: 2
Registered: ‎23-04-2013

Re: Text from 20 30 claiming to be from O2?

Great, thank you - that text number is good to know. Yes, I will ring O2 - was just trying to avoid it as I spent 25 minutes on hold yesterday trying to upgrade my phone. Smiley Wink

Anonymous
Posts: 0

Re: Text from 20 30 claiming to be from O2?

I know it can take a whole to get thro. Everyone seems to have issues or are upgrading at the same time !

Just keep in mind that its worth the wait to stop unwanted text messages.
Anonymous
Posts: 0

Re: Text from 20 30 claiming to be from O2?

I think it could be from O2 as I had them once asking to save wap settings & it was from 2030
Posts: 648
Kudos: 177
Solutions: 181
Registered: ‎04-04-2012

Re: Text from 20 30 claiming to be from O2?

Evening MrsElleDee.

I can confirm that they are legitimate messages being sent from O2.

You will automatically receive these messages if you either change your sim into another phone or change your tariff.

My first guess would be that your internet bolt-on may not match what phone you are using, or it may be O2's systems not recognising your phone is correctly set up or has not received the message.