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Terminate Contract

Anonymous
Not applicable
My agreed length of contract has ended and I wish to terminate my contract via email or customer chat as I have emigrated to the Philippines. Can I do this as customer chat is never online and i can't find an email address.
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Cleoriff
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Hi @Anonymous Welcome to the forum. All the info you need is here

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526

The number to call if abroad here...

From abroad+44 3448090202Free†

Veritas Numquam Perit

Girl in a jacket

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jonsie
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Possibly on live chat or the other option is by calling the overseas number in the  contact us link at the foot of the page.

I have the same problem here with a 7 hour time difference but its up to us as customers to ignore the inconvenience of time zones and call within UK hours.

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Cleoriff
Level 94: Supreme
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Hi @Anonymous Welcome to the forum. All the info you need is here

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526

The number to call if abroad here...

From abroad+44 3448090202Free†

Veritas Numquam Perit

Girl in a jacket
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Bambino
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@Anonymous  O2 does not use email at all to communicate regarding accounts. You need to call the number provided or follow the guidelines link.

I DO NOT WORK FOR O2



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