Tariff

[MikeScarlett]

I notice on Uswitch I can have an O2 account for £5.99 a month. This is about a third of the price I am paying for  a similar account.

I have been an O2 customer for many years and feel I should be offered a similar tariff.

Regards

[Removed]

[MI5]

@MikeScarlett 

If you can upgrade, do so through uswitch.

https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/
Choose the deal you want
This will automatically redirect you to the O2 website
Just follow the prompts and choose the UPGRADE option
Complete the deal and nothing on your account changes except the tariff at the new cheaper cost
Payment date is the same and your next bill will be at a cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff
The change should show in My O2 within 24 hours
Volt benefits will still apply as will possibly a 3 month extra such as Disney+

[Oxonian]

@MikeScarlett 

O2 do not proactively offer anyone anything. Unfortunately, it is down to each individual to seek out the best deal that they can.

Ironically, if you had posted and said that O2 had offered you a deal that was at one-third of the price that you are paying, it would have been recognised as a scam. 👍