Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 271757 Views
  • 2 replies
  • 2 kudos

Resolved! Travel

Is travel to Tenerife covered in my phone contract?

Airtime discount

I have a blue light card but as now retired and have no payslip how do you get 25% discount for airtime

Gags by Level 1: Joiner
  • 407 Views
  • 1 replies
  • 0 kudos

Switching phone numbers between contracts

Hi, My partner tried the sim that came with our Virgin/o2 WiFi deal but didn’t like the sim. So she got a new O2 sim but is it possible to switch the numbers of the sim without cancelling the original one?

sj11 by Level 1: Joiner
  • 462 Views
  • 1 replies
  • 0 kudos

Resolved! eSIM

I have change the eSim to normal sim around 3 hours ago in a O2 shop and the assistant told me it will take around 20 minutes for the change and so far 3 hours passed and no line.

hagui by Level 1: Joiner
  • 870 Views
  • 5 replies
  • 0 kudos

Bill

Hi my bill is overdue and I cannot receive incoming calls or messages. I am suffering financial hardship. Can you deduct anything from bill so I can try and get back upto date?

Kerry44 by Level 1: Joiner
  • 348 Views
  • 1 replies
  • 0 kudos

Resolved! PAC code problems.

My problem:I’m TRYING to port my number over from EE as I have recently joined you. My number has left EE now and is within your systems. My contract with them has ended. It ended on the 11th of April when my port was originally supposed to happen. I...

Joeleather by Level 1: Joiner
  • 3018 Views
  • 11 replies
  • 0 kudos

regarding bills

if my bills for my contract are due on the 15th may but I pay them sooner will they still be taken on the 15th even though I payed them today

tracey66 by Level 1: Joiner
  • 616 Views
  • 3 replies
  • 0 kudos

Ordered from O2 - Still cannot collect

I ordered from O2 a couple of days ago, as my phone stopped working (water damage). When I ordered it said I could collect it on the 1st May (yesterday), however as soon as I checked out, it conveniently changed to only being able to collect it from ...

Chdavr by Level 1: Joiner
  • 580 Views
  • 1 replies
  • 0 kudos

Porting number

Hi my number has ported to a diffraction o2 number 

Jesika by Level 1: Joiner
  • 380 Views
  • 1 replies
  • 0 kudos