Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 27 replies
  • 5 kudos

Resolved! Reconnect

Reconnect phone after late payment

Clare14 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Cancel a contract

Hello, i am wanting to cancel an order i have just put in for an Apple Iphone 13 Pro contact number xxxxxxxxxxx [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! 30day sim to contract

Hi, how do i go about moving from a o2 30 day sim to a contract on o2 via a 3rd party but keeping my original number

JW5 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Sim

How do I go about getting a new sim card but keeping the same number?

Ocian by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! I clicked the wrong extra

Hello I am just wondering if I am able to swap the Amazon music for the Disney plus on my recent purchase as I clicked the wrong 1 I do not have an Amazon device for music ??

Jenna7 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Data

Paid my bill but 4G isn’t working 

Resolved! new pay month sim only plan

Hi. I am looking to get a new pay monthly sim only deal however I am finding it too expensive to go directly with o2 as I have found other 3rd party websites cheaper to stay with o2.Can you help me?

Ciarrai by Level 1: Joiner
  • 2 replies
  • 0 kudos