Solved: direct debit

Gordy1 · ‎20-06-2024

Ive received an email regarding payment for my monthly contract on my number [Removed].

I already have a direct debit on this account, Please advise.

[Mod edit: We'd ask that personal details are not posted as they are visible to the public 😊. Thanks!]

MI5 · ‎20-06-2024

@Gordy1

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Guide: How to Pay Your Bill (Airtime & Device Plans)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎20-06-2024

@Gordy1

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Guide: How to Pay Your Bill (Airtime & Device Plans)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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