Tariff

[Anonymous]

Hi, can anyone tell me what the time limits are before topping up using the older pay&go tariff which i think is no longer available to new customers

Thankyou

[Martin-O2]

No problem guys 

[Cleoriff]

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@Martin-O2 wrote:

@Cleoriff, @MI5 I've had confirmation that a topup is required every 999 days along with a chargeable activity every 6 months to keep the number active so please continue to advise other members as you have been 

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Thanks for the clarification @Martin-O2

[Martin-O2]

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@Cleoriff wrote:

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@Martin-O2 wrote:

@Cleoriff, @MI5 I've had confirmation that a topup is required every 999 days along with a chargeable activity every 6 months to keep the number active so please continue to advise other members as you have been 

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Thanks for the clarification @Martin-O2

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No problem at all! 

[bpb]

Thanks for the information - it would be helpful if one could see the 999 days limit for top-ups stated in the o2 website.

However, a post on an old thread claims that one 02 client (Morgan) challenged the 999 days limit and was told that the period for top up was much longer. 

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https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Bogus-999-day-top-up-rule-is-NOT-in-the-T-Cs/td...

Re: Bogus 999 day top up rule is NOT in the T&Cs

posted by Morgan

 on ‎**Personal info**10 10:21

After complaining I have just been told that the 999 days have been extended to 25 years!

[bpb]

After complaining I have just been told that the 999 days have been extended to 25 years!

[jonsie]

I've heard that before but never from official O2 sources.

That's interesting but I would be wary if live chat told you this. 

[Cleoriff]

Mmmmmm...considering that @Martin-O2 had it confirmed officially that it was 999 days...and that was just a few days ago, I would prefer to follow his advice....

[Martin-O2]

@bpb Yes we confirmed that the period was 999 days for the OP recently. I'm not aware of any extensions and 25 years seems a very long time for a phone to not be topped up!