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Taking my number

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Lukekazimi123
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on ‎02-07-2018 18:48

on ‎02-07-2018 18:48

How will I know when my phone number has transferred from my old phone to my new one
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MI5
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on ‎02-07-2018 18:58

on ‎02-07-2018 18:58

Your old sim will lose signal first to indicate the process has started. Then the new sim will lose service at which point you should keep rebooting the new phone / sim until it comes online.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎02-07-2018 18:58

on ‎02-07-2018 18:58

Your old sim will lose signal first to indicate the process has started. Then the new sim will lose service at which point you should keep rebooting the new phone / sim until it comes online.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎02-07-2018 19:09

on ‎02-07-2018 19:09

Good luck. It's usually within an hour of the phone losing signal but you must reboot the phone every 20 minutes.

Social Media Support ~ O2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Lukekazimi123
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on ‎02-07-2018 19:50

on ‎02-07-2018 19:50

Ok thanks
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MI5
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on ‎02-07-2018 19:51

on ‎02-07-2018 19:51

Hope all goes well for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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