Solved: Tablet Sim

ranger703 · ‎04-08-2020

Hi, how do I disable my tablet sim? I am paying £10 a month for a sim that is never used as the iPad is used solely at home with WiFi.
Thanks
Andy

MI5 · ‎04-08-2020

@MaryAnn_1965 @ranger703

Device needs to be fully paid up first, then airtime can be cancelled for free Guide: Cancelling Your Contract

Guide: How does O2 Refresh work?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MaryAnn_1965 · ‎04-08-2020

Andy .. you will need to phone O2 on 202 to cancel it .. Actually that's exactly what I'm in the middle of doing but currently in the usual O2 queue .. Mary Ann

MI5 · ‎04-08-2020

@MaryAnn_1965 @ranger703

Device needs to be fully paid up first, then airtime can be cancelled for free Guide: Cancelling Your Contract

Guide: How does O2 Refresh work?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MaryAnn_1965 · ‎04-08-2020

sorry my bad .. I just assumed Andy had paid for his device .. I have hence the reason I've cancelled my mobile broadband now .. why pay for something I never use

MI5 · ‎04-08-2020

Indeed 👍

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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