Solved: Re: Switching my number over

Anonymous · ‎12-11-2017

I was to switch my number over to o2, I have my PAC ready. I read the article from o2 where it says how to do but it says to order a temporary o2 sim but I can't find it. Can anyone help?

MI5 · ‎12-11-2017

You will already have an o2 sim if you have a contract, so no need for another.
If you don't yet have a contract or PAYG sim you need to obtain one which will have a number which will be temporary for you.
https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎12-11-2017

You will already have an o2 sim if you have a contract, so no need for another.
If you don't yet have a contract or PAYG sim you need to obtain one which will have a number which will be temporary for you.
https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎13-11-2017

Hi @Anonymous welcome to our forum! Did MI5's advice above clear things up or do you have any further questions we could help with about switching your number over?

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