Solved: Am i able to keep my curren tarriff when i upgrade

Anonymous · ‎12-11-2017

Can i keep my current sim tarriff when i upgrade?

MI5 · ‎12-11-2017

If the same tariff is still available you can choose it again, but you must take one of the currently advertised tariffs, so if yours is no longer available, you cannot keep it unfortunately.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎12-11-2017

If the same tariff is still available you can choose it again, but you must take one of the currently advertised tariffs, so if yours is no longer available, you cannot keep it unfortunately.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎12-11-2017

Unless you own the phone and are a sim only tariff then no you won't. With sim only you could just leave that tariff rolling on @Anonymous

Veritas Numquam Perit

Anonymous · ‎12-11-2017

If you want a new refresh phone but the same type of tariff check that there is one available & in your budget as the price will vary from phone to phone

Marjo · ‎13-11-2017

Hi @Anonymous! Welcome to our forum! Let us know if you have any further questions about upgrading or if you're good to go?

Cheers @MI5, @Cleoriff, @Anonymous!

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