cancel
Showing results for 
Search instead for 
Did you mean: 

Switch to sim only

sara91
Level 1: Joiner
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:

hello how I switch to a sim only tariff?

Message 1 of 5
474 Views
4 REPLIES 4

TallTrees
Level 50: Versatile
  • 11223 Posts
  • 120 Topics
  • 374 Solutions
Registered:

Hi Sara @sara91 

Welcome to the o2 Community Forum

If you have a contract deal or just an on-going Contract

A contract deal if still running would need to be cancelled first

Here:

Guide: Cancelling Your Contract 

You can contact o2 Customer Services to advise 

Here:

Guide: How to find help & contact O2 

or

o2 are on Facebook TwitterX and instagram

you can leave them a message

 

You can also change via USWITCH   ~ check it out it may suit you

Call O2 to migrate your number to the new account which will close your present account

 

INSTORE: if possible for you to get into an O2 shop go in and ask about new sim only deals



HAPPINESS IS BEE SHAPED

Message 2 of 5
461 Views

pgn
Level 76: Forum Legend
  • 38278 Posts
  • 240 Topics
  • 1729 Solutions
Registered:

In addition to the info @TallTrees gives regarding your existing contract, your MyO2 will tell you if you are eligible to upgrade and what you may have to pay if still in contract (or text INFO to 85075). 

Cheapest SIMO deals can be found on Uswitch or similar sites, eg https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/

Once you click the offer you want, the deal is put into your basket in the O2 online shop, and everything else is done from there. Good luck, @sara91.

Message 3 of 5
455 Views

MI5
Level 94: Supreme
  • 149079 Posts
  • 640 Topics
  • 28464 Solutions
Registered:

@sara91 

Do not cancel your current contract.

You just need to upgrade to a sim only tariff through your MyO2 https://mymobile.o2.co.uk/

The upgrade will simply replace your current tariff.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 5
441 Views

TallTrees
Level 50: Versatile
  • 11223 Posts
  • 120 Topics
  • 374 Solutions
Registered:

Hey @sara91 

Lots of advice ~ consider carefully and hope you arrive at a great Sim only deal.

Best wishes 



HAPPINESS IS BEE SHAPED

Message 5 of 5
434 Views