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Switch from sim to esim

Aaryan
Level 1: Joiner
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I have bought an iPhone 14 pro which requires esim. My previous phone was an android which I was using a physical sim. I was wondering how do I switch from the physical sim to the esim. I currently have a sim only contract. 
Thanks

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madasaf1sh
Level 78: King of Kings
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@Aaryan 

 

Your best and quickest option is to pop into your local o2 store with Photo ID, and ask for an esim pack. 

If you cant then you will need to call customer services, and ask them to end an esim pack a word of warning though, you may get your number suspended whilst they send out the esim pack (one of o2's awesome ideas).

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Enlli
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If on the new billing system go to Manage your account, scroll to Swap my Sim and it can be done from there

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Breanna
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Any luck finding the eSIM option in your My O2 @Aaryan?

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