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Suspending a sim only contract

Maz
Level 1: Joiner
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on ‎17-01-2020 04:51

on ‎17-01-2020 04:51

Hi

Im going abroad for 6 months, Im on a pay monthly sim only. Do you know if i can suspend/stop payments while im away as my sim will be in inactive for those 6 months?

Many thanks

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MI5
Level 94: Supreme
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on ‎17-01-2020 07:00

on ‎17-01-2020 07:00

@Maz 

No sorry, you can't.

Make sure a direct debit is in place to pay whilst you are away.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Marjo
Former Staff
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on ‎20-01-2020 13:37

on ‎20-01-2020 13:37

Welcome to our community @Maz slight_smile Which country are you travelling to? cool

Let us know if you have any additional questions about your contract or anything else, and have a lovely time abroad! 

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