Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 276296 Views
  • 2 replies
  • 2 kudos

Click and collect order

Hello I ordered a phone with click and collect before click and collect was stopped and was wondering if my phone will still go to storemany thanks paul

SIM transfer question

My elderly mother has an android phone on a pay-as-you-go O2 SIM.I have just upgraded my iPhone and wish to give her my 'old' iPhone.How do I transfer her number from the android SIM she is currently using to an iPhone SIM and put it on my account so...

Contact

You guys have cut off all my phones and then are asking me to call you... How am I suppose to call you when you won’t let me?! Won’t let me make any payments, live chat is down. This is a joke. Need someone to contact me immediately.

Spencer by Level 1: Joiner
  • 867 Views
  • 3 replies
  • 0 kudos

Disney plus offer

Hi, I have just seen the offer for 6 months free disney plus for upgrading..Is the 18 month sim only deal with 100gb of data at £20 a month included in the deal or not? I cant see anything about disney mentioned on it either way?Please help, thank yo...

live chat

why i cant find live chat on my o2 account?

trishi83 by Level 1: Joiner
  • 1277 Views
  • 4 replies
  • 0 kudos

Web chat guru

Where have the online web chat gurus gone?

Farid by Level 1: Joiner
  • 992 Views
  • 3 replies
  • 0 kudos

Travelling Abroad

Just wondering why O2 would charge me £4.99 per day when in Cape Verde when data roaming was turned off on my phone?

JohnAtkn by Level 1: Joiner
  • 684 Views
  • 2 replies
  • 0 kudos

Help international calls

help please I am stranded I Dominican republic and cannot make international calls and cannot sort out bolt on we need to urgently to get help

Resolved! Direct debit

Why has my direct debit not been taken?

Daisy48 by Level 1: Joiner
  • 761 Views
  • 3 replies
  • 0 kudos

Proof of purchase

Hi all. I received my S20 Ultra the other day and need a proof of purchase in order to claim my free Galaxy Buds+. I havent received a document with proof of purchase as it was an upgrade and the emails I've received don't include the right informati...

mattp1986 by Level 1: Joiner
  • 485 Views
  • 1 replies
  • 0 kudos