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Suspend my contract temporarily

Dannymike
Level 1: Joiner
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How do I temporarily suspend my contract?
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Bambino
Level 84: Resplendent
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@Dannymike You can't do that unless you're in the armed forces. If you're having difficulties you need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

All other numbers available for customer service are in the link below.

Guide: Coronavirus Community Help and Support 

I DO NOT WORK FOR O2



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LukasB
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Hey @Dannymike did this help with your issue or do you still need further assistance?

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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