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Level 1: Joiner
Posts: 3
Registered: ‎12-07-2012

Strange mobile calls all day

I’ve been strange mobile number calls all day then I ask who it is and they say I’ve called them or text them which I haven’t and there is no record on my phone of me doing these call can someone enlighten me as it’s getting alarming
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Posts: 105,846
Topics: 554
Solutions: 13,943
Registered: ‎04-04-2012

Re: Strange mobile calls all day

Scammers trying to con you.
Just block the numbers they call from.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 68: Extraordinaire
Posts: 15,596
Registered: ‎31-03-2010

Re: Strange mobile calls all day

@worriedmum Sorry to say, it's definitely scam callers. Apart from blocking the numbers, if the phone number you have isn't that important for you to keep, O2 will let you change it once for free.

I DO NOT WORK FOR O2



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Level 1: Joiner
Posts: 3
Registered: ‎12-07-2012

Re: Strange mobile calls all day

That’s the problem the phone number is important as it’s with hospitals and so many people who are medically and mental health looking after my disabled daughter
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Level 1: Joiner
Posts: 3
Registered: ‎12-07-2012

Re: Strange mobile calls all day

Thought so
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Level 68: Extraordinaire
Posts: 15,596
Registered: ‎31-03-2010

Re: Strange mobile calls all day

@worriedmum If that's the case, then you'll just have to block the numbers as they come in. Most phones have the ability built in to block calls, but there are also really good apps too.

Should the number of calls become a real problem, speak to the medical facilities and explain what's going on. Given your circumstances, I'm sure they would be sympathetic to you and help you if you had to change your number.

I DO NOT WORK FOR O2



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Level 1: Joiner
Posts: 2
Registered: ‎14-06-2018

Re: Strange mobile calls all day

I'm currently having the same issues.  I've had about 8 people this morning ring and text me claiming I've rung them.  I don't think it's a scam from their end either.

 

It's infuriating!

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Level 1: Joiner
Posts: 4
Registered: ‎14-06-2018

Re: Strange mobile calls all day

I have the same issue, i'm on Virgin and have had about 10 calls already from random people. All apear to be on O2 network! 

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Posts: 105,846
Topics: 554
Solutions: 13,943
Registered: ‎04-04-2012

Re: Strange mobile calls all day

So either the scammers have an O2 sim card or they are just spoofing an O2 number.
I suggest you all PM one of the community managers with the numbers you are receiving calls from so they can build up a picture and check it out.
@Martin-O2 @Marjo @EmilieT
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 1: Joiner
Posts: 4
Registered: ‎14-06-2018

Re: Strange mobile calls all day

Why would scammers ring me and only ask why have i rang them? surely they'd want something from me...? All genuine people