Strange O2 Policy

[Anonymous]

12 months ago I moved my familly away from O2 on to a Talk Talk contract  half the price to good to be true.

After 12 months of poor signal bad connections I would like to move my familly back to o2,so I tried to purchase

4 Pay monthly sims,the system would only let me buy one online which I did.

I then phoned O2 explained the problem and tried to buy 3 more sims over the phone.

I was told that the transaction has been declined I have an excellent credit rating (checked with equifax ) It seems there is some sort of policy of 1 sim per Bank account.

If this is the case it is a shame and a missed business opportunity .

O2 is a far better network in my area than Talktalk wish I had never moved away 😞

[jonsie]

You can get any number of P&G sims but for contract sim they will carry out a credit check.:smileyhappy:

[Anonymous]

gilbert67 said "Thanks might give the shop option a go,always suspicious of mobile phone shops always used to be hard sell."


I know what you mean however if you go in knowing exactly what you want ,and convey that across politely the sales reps usually fall in line.

[Cleoriff]

Note to self...read the post properly