Stop direct debit

[Anonymous]

I wanna stop my direct debit and get paper bills

[Anonymous]

I want to stop my direct debit and get paper bills please

[MI5 · Accepted solution]

Direct debit can be stopped by contacting your bank although we would strongly advise against doing so.
Once cancelled, you need to arrange to pay by alternative methods as described here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-pay-my-bill-or-Ways-to-pay-guidelines...
Paper bills need to be requested by calling customer service on 202 but will cost you an additional £1.50 a month.

[PhoneChanger]

you don't need to stop the Direct Debit to get paper bills, if you want paper bills you just need to request them from CS (there is a charge).

We don't recommend cancelling your DD, as payment via other methods mean you need to remember to pay it on time.

[Cleoriff]

I thought direct debit was part of the contractual agreement?...I know people do alter payment methods for various reasons, including change in circumstances but never a good idea in my opinion.

At least direct debit ensures you pay on time and have no problems with credit rating..

[jonsie]

By cancelling the direct debit you leave yourself open to all sorts of problems but I'm sure you need me to explain possible scenarios. 

However O2 only give you a couple of days after the due date before they restrict the phone and being cut off, paying a £3.50 late fee and waiting to be reconnected is probably the least of the repercussions.