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Staff discount ending

Anonymous
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Hi. I just received a text from O2: 'You're coming to the end of your Staff contract. We'll move you to our Refresh 4G 1GB tariff on 19/02/2017 .To upgrade, go into store to chat about your options'

I used to work for O2 before I was made redundant 😞 my contract is a refresh contract and it has ended and I get unlimited minutes, text and data and I don't pay anything. As far as I was aware my tariff can't be changed unless I upgrade. Have the rules changed?
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jonsie
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jonsie
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It took 12 months before O2 realised I was no longer working for them and removed the staff tariff. Why do you have a problem with that?

A 50% discount is great but come on, you no longer work for them and expect to stay on a staff tariff?

A normal tariff then yes, you stay on it until you decide to change but a staff tariff is exactly what it says....

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MI5
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We wouldn't be told if they were ending the perk tbh.
Maybe @Toby could check?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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@jonsie no I don't have a problem with that. I was just under the assumption the tariff would only change once I upgrade again. Which I wasn't planning on doing until later on this year.
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jonsie
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That would be the case with any tariff apart from staff tariff...

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Anonymous
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@jonsie thank you for clarifying 👍
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MI5
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@Anonymous wrote:
 I get unlimited minutes, text and data and I don't pay anything.

That's the kind of tariff I need wink

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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@MI5 wrote:

@Anonymous wrote:
 I get unlimited minutes, text and data and I don't pay anything.

That's the kind of tariff I need wink


In an ideal world everyone would be on that tariff.....Good Idea

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