Solved: Sp code

Callumc91 · ‎20-10-2018

I got a new pay monthly sim today but when i put it in my phone it asked for a sp code but when i put in the 13 digit number on the sim into my phone it says error what do i do?

Cleoriff · ‎20-10-2018

Hi @Callumc91

SP code means Service Provider code.

Is your phone locked to another network? If so you need to get it unlocked from that network

Veritas Numquam Perit

View solution in original post

adamtemp64 · ‎20-10-2018

Is the phone unlocked to all networks?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Cleoriff · ‎20-10-2018

Hi @Callumc91

SP code means Service Provider code.

Is your phone locked to another network? If so you need to get it unlocked from that network

Veritas Numquam Perit

adamtemp64 · ‎20-10-2018

Do not try any other codes until you have the correct code to prevent the phone from becoming a paperweight

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

MI5 · ‎20-10-2018

What phone and where did you get it from?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Morganskye · ‎20-10-2018

073088

Bambino · ‎20-10-2018

@Morganskye What, exactly, is that supposed to mean?

I DO NOT WORK FOR O2

jonsie · ‎20-10-2018

We need more info.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎20-10-2018

@Bambino wrote:
@Morganskye What, exactly, is that supposed to mean?

£2.50

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎20-10-2018

@MI5 wrote:
@Bambino wrote:
@Morganskye What, exactly, is that supposed to mean?
£2.50

£2.50 for what?

I DO NOT WORK FOR O2

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