Solved: Re: Sony xperia reports 'NO SIM CARD/NO SERVICE. S...

Anonymous · ‎14-02-2013

If phone ststes no sim card/no service, what can i do please. Sim card is in place

MI5 · ‎14-02-2013

There could be a local issue. Check your postcode here http://status.o2.co.uk/ or your Phone or SIM could have gone faulty. Try your SIM in another O2 phone and / or check with neighbours / friends to see if they are having similar problems in your area.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎14-02-2013

It means that either the SIM is in wrong, the SIM is not provisioned or phone is not reading the SIM. Is it a new phone/SIM an upgrade, bought in shop or off ebay etc.....?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎14-02-2013

new phone ordered by telephone from O2. Previous O2 sim card inserted and worked perfectly until now. Thank you for reply

MI5 · ‎14-02-2013

There could be a local issue. Check your postcode here http://status.o2.co.uk/ or your Phone or SIM could have gone faulty. Try your SIM in another O2 phone and / or check with neighbours / friends to see if they are having similar problems in your area.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎14-02-2013

Did you get a new sim with the phone?

Anonymous · ‎14-02-2013

yes i did get a new sim

Anonymous · ‎14-02-2013

Pop that in and if it works text NUMBER to 2020 to see if it is your mobile number?

MI5 · ‎14-02-2013

How was this solved ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎14-02-2013

Virtual solution:smileywink:

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2

Sony xperia reports 'NO SIM CARD/NO SERVICE. Sim Card is in place

Cancelling subscrption

Not renewing my contract

3G switch off

no service after porting number

Phone Upgrade