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Sony Xperia Tipo Dual mobile internet problem

Anonymous
Not applicable

Hello, Several hours ago i bought a Pay & Go text and web sim card. However, when i received the automated internet settings, i could not install them. Tried several times, but with no success. Then i contacted the online support and got email with instructions how to configure the settings manually. I did everything, but still cannot browse using mobile internet. These are the settings i got:
1. Press the Menu key
2. Tap Settings
3. Tap Wireless & networks
4. Tap Mobile networks
5. Tap Access Point Names
6. Press the Menu key
7. Tap New APN
8. Tap Name then tap the text box and enter O2 Pay & Go then tap OK
9. Tap APN then tap the text box and enter payandgo.o2.co.uk then tap OK
10. Tap Proxy then tap the text box and enter 193.113.200.195 then tap OK
11. Tap Port then tap the text box and enter 8080 then tap OK
12. Tap Username then tap the text box and enter o2wap then tap OK
13. Tap Password then tap the text box and enter password then tap OK
14. Skip past Server as this is preset as Not set
15. Tap MMSC then tap the text box and enter http://mmsc.mms.o2.co.uk:8002 then tap OK
16. Tap MMS proxy then tap the text box and enter 193.113.200.195 then tap OK
17. Tap MMS port then tap the text box and enter 8080 then tap OK
18. Tap MCC then tap the text box and enter 234 then tap OK
19. Tap MNC then tap the text box and enter 10 then tap OK
20. Tap Authentication type and tap PAP
21. Tap APN type and enter default,supl
22. Tap Protocol and select IPv4
23. Press the Menu key
24. Tap Save
25. Tap the profile name O2 Pay & Go to set.
26. Press the Back key four times to return to the main menu.

I even removed the second sim card from the phone and tried all that again, but still nothing. Any help will be greatly appreciated.

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MI5
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@Anonymous wrote:

Well, of course its active (dot is blue though :))


Why "of course" ? I can't see your phone so I have to check !

 

I see no reason why the settings you have shouldn't work. Do make sure you have used a letter O in "O2" and not a zero.

 

If its still not working then either the phone or sim is defective or Data is not enabled on your account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

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MI5
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Make sure you have ticked "Use packet data" in network settings. Have you a G, E, 3g or H at the top of the screen?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 6
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Anonymous
Not applicable

I have 'data traffic enable' option only (and it is enabled), also there are no letters on the screen signaling network status like the ones you listed

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MI5
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In settings >more >mobile networks >access point names do you have a green dot next to "O2 Pay&Go" ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 6
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Anonymous
Not applicable

Well, of course its active (dot is blue though :))

Message 5 of 6
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MI5
Level 94: Supreme
  • 151774 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Anonymous wrote:

Well, of course its active (dot is blue though :))


Why "of course" ? I can't see your phone so I have to check !

 

I see no reason why the settings you have shouldn't work. Do make sure you have used a letter O in "O2" and not a zero.

 

If its still not working then either the phone or sim is defective or Data is not enabled on your account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 6
4,541 Views