Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! do i need to give notice to cance and get a pac code?

hello really hope someone can help me!!!! i want to cancel my contract which ends on the 6th march so my renewal date is 6th feb. i would like a pac code to use with my new contract. so i rang o2 this morning and spoke to 3 separate people who all to...

Resolved! Topping up over the phone max number on cards

I use to debit cards to top up mine and my husbands phones over the phone, we have changed sims a fair few times over the years and now it wont let me top up his new phone as both cards say they are registered to the max number of numbers, how do i c...

Resolved! account details required

mobile No [MOD EDIT: Personal information removed] months or days left on the account

Resolved! Data roaming turned off, still charged

When in Ghana over xmas/new year, I did what I understood we are advised to do, I left 'Data Services' On in order that I could browse via wifi but turned Off 'Data while roaming' (BB 9810 Torch). However, I quickly became aware that my BB was access...

Resolved! 02 charging me for media messages I did not send

New Years eve, I wrote and sent text messages wishing Happy New Year to 34 of my friends ( all saved on my contact list) The message contained no special characters ( not even a smiley) and it was just PLAIN TEXT. Last week I had the shock of my life...

Resolved! contract phone swap.

hi i have the samsung galaxy s3 in white on contract. its currently in for repair with o2. i was just wondering if they have to replace the handset will i be able to get it in another colour? ive heard so many different answers that im not sure who t...

Resolved! O2 Travel

Hi All probably a stupid question but does anyone know if the canary islands are included in o2 travel last time I checked they were part of Spain?

Resolved! phone data allowence won't work

I'm on pay as you go go go on my blackberry curve and my interner wont work at all any fixes?

Resolved! When can I update my contract?

Hello,I was just wondering how long do you have to be into a 2 year contract too upgrade your phone?Any help would be great, thanks.

Resolved! International call charges?

I am needing to receive a call from Portugal but have been told it will cost me 7p per min,The person is calling from an 02 SIM whilst in Portugal to an 02 SIM in the UK will I receive a all charge?

O2

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