Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 120342 Views
  • 27 replies
  • 5 kudos

Blackberry International Use

I currently have a Blackberry Bold contract with o2 which I cannot upgrade until March 2013. In September 2012 I will be moving to the U.S. from the U.K. for a period of one year. I want to know what options I have to use my phone and current contrac...

Anonymous by Not applicable
  • 1288 Views
  • 1 replies
  • 0 kudos

Can/Should I get a business contract?

Hi, I am hoping to get the iphone 4s 32gb and am currently deciding what contract to get. I have just noticed the business tariffs and was wondering if I can get one, and more importantly, if I should. I am 18, but started my own very small business ...

Anonymous by Not applicable
  • 10433 Views
  • 2 replies
  • 0 kudos

Sony XperiaS

There is no listing for the XperiaS in the support pages, when will it be added so I can set it as my mobile?

blighty59 by Level 2: Apprentice
  • 1193 Views
  • 1 replies
  • 0 kudos

Changing my data allowance!

Hi. I joined O2 in February and am on £31 a month contract. I currently have 600 minutes and 500mb of data allowance but I have found I will use no more than 250 minutes a month and need around 750mb of data. Will O2 allow me to amend this within the...

Anonymous by Not applicable
  • 4024 Views
  • 1 replies
  • 0 kudos

No more discounts!

I am due an upgrade and telephoned customer services today. I was informed my free bolt on which I have had for years were no longer available. I can put up with that as I didnt really need them anyway but after discussing different tariffs available...

Anonymous by Not applicable
  • 2327 Views
  • 6 replies
  • 0 kudos

International text from UK to Dubai

Hi, In January I got my first iPhone 4 on contract. I get 600 minutes, unlimited messages, and 500MB data allowance. None of the above minutes or texts include international contacts, naturally, as they show up as extra charges on my bill. I have a f...

Anonymous by Not applicable
  • 4413 Views
  • 2 replies
  • 0 kudos

Switching to Pay as you go : when to do that?

I have a monthly rolling contract.I’ll be abroad from the 28 of May for three months then I’d like to switch to pay as you go for such period.So the last month I will use the mobile is from 27 of april to the 27 of May.My bill date is the 27 of each ...

Anonymous by Not applicable
  • 2159 Views
  • 1 replies
  • 0 kudos

no mms

I am a new customer, and I accidently deleted the text you sent me with the settings for prepay WAP and prepay mms, I was supposed to save it and then activate it when prompted by you.I have emailed you about this, but have not heard back.Could you p...

Anonymous by Not applicable
  • 633 Views
  • 1 replies
  • 0 kudos

Service Issue in Watford / Contract Termination

Hello all. I am seeking some advice as I have been with O2 since 2010, first as a 30 day contract customer with my own phone now as a 24 month contract customer with a Galaxy S2 included. I raised an issue regarding poor service where I live in 2010 ...

Anonymous by Not applicable
  • 1576 Views
  • 6 replies
  • 1 kudos

Will not let me pay my bill, need Urgent help since 02 wont help

I missed my monthly payment a couple of days ago but had the money in another account, i went online to try and pay my bill but everytime i try and go into my 02 bill information it comes up that the site is down for maintenance and this message has ...

Anonymous by Not applicable
  • 1199 Views
  • 1 replies
  • 0 kudos