Smashed screen

Martina80 · ‎16-04-2020

Hi dropped my phone and the whole screen has smashed. I can barely read it through the cracks which are over the whole screen.
I think I am insured. Is there any way to order a new phone?

MI5 · ‎16-04-2020

@Martina80

You'll need to call customer service Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎16-04-2020

Check if you have an insurance bolt on in My O2

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2

Smashed screen

Add a monthly Sim Deal

Not impressed : "Your O2 RPI terms are changing"

eSIM

New contract

Is my mobile included in my virginal media package