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Sim

Josie2
Level 1: Joiner
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Yesterday I received my new iPhone. I put the sim that I received in the box in to the new phone and thought it would work. It’s been 24hours and I still can’t get network signal. So I have tried putting my old sim back in to my old phone and now that hasn’t got any o2 signal either. All the options to do a sim swap advise of “texting codes” and “calling in on the 202 number” I can’t do that as I have no signal. How do I make this work please? I can’t go to the shop for 3 days and I need my phone!!

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MI5
Level 94: Supreme
  • 122345 Posts
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@Josie2 

Use Skype to call O2 Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 122345 Posts
  • 609 Topics
  • 19060 Solutions
Registered:

@Josie2 

Use Skype to call O2 Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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