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Level 1: Joiner
Posts: 1
Registered: ‎09-12-2019
Accepted Solution

Sim

Hi 

 

I've currently had my phone stolen, I have got a spare one but wanted a new Sim with the same number to use for it would this be possible 

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Posts: 78,921
Topics: 707
Registered: ‎14-01-2013

Re: Sim

[ Edited ]

Hi @donovan 

Follow the info in this guide Guide: Lost or Stolen O2 Device? - How to Report it 

CS will block the phone and then send you a new sim out.

*The Game Is On*

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Community Manager
Posts: 6,397
Registered: ‎23-07-2014

Re: Sim

Oh no @donovan sorry to hear about your phone. Smiley Sad The above information from @Cleoriff should help with the next steps but please do let us know how you're getting on and if you have any additional questions.

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