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donovan
Level 1: Joiner
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Hi 

 

I've currently had my phone stolen, I have got a spare one but wanted a new Sim with the same number to use for it would this be possible 

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Cleoriff
Level 94: Supreme
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Hi @donovan 

Follow the info in this guide Guide: Lost or Stolen O2 Device? - How to Report it 

CS will block the phone and then send you a new sim out.

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
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Hi @donovan 

Follow the info in this guide Guide: Lost or Stolen O2 Device? - How to Report it 

CS will block the phone and then send you a new sim out.

Veritas Numquam Perit

Girl in a jacket
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Marjo
Former Staff
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Oh no @donovan sorry to hear about your phone. 😞 The above information from @Cleoriff should help with the next steps but please do let us know how you're getting on and if you have any additional questions.

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