on 01-02-2017 16:26
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on 01-02-2017 16:26
Solved! Go to Solution.
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on 01-02-2017 18:07
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on 01-02-2017 18:07
Turn the phone on and off a few times too to see if it connects and also check the sim is inserted correctly.
If not working by tomorrow, contact customer service to check your account http://www.o2.co.uk/contactus
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on 01-02-2017 16:34
If it's the wrong sized sim, do a sim swap http://swapmysim.o2.co.uk/
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on 01-02-2017 18:01
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on 01-02-2017 18:01
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on 01-02-2017 18:07
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on 01-02-2017 18:07
Turn the phone on and off a few times too to see if it connects and also check the sim is inserted correctly.
If not working by tomorrow, contact customer service to check your account http://www.o2.co.uk/contactus
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
on 01-02-2017 18:08
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on 01-02-2017 18:08
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on 01-02-2017 18:08
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on 01-02-2017 18:08
Did you get signal with o2 before the move to contract ?
iPad Pro 12.9” 2020 256gb refresh o2 family discount
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My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services
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on 01-02-2017 18:19
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on 01-02-2017 18:19
Info on activating sim here http://www.o2.co.uk/help/phones-sims-and-devices/activating-your-sim
It should be working obviously if not then contact customer services from the link above.
Veritas Numquam Perit
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on 02-02-2017 10:16
From the o2 store
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on 02-02-2017 10:21
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on 02-02-2017 10:21
FIRST contract then but are you keeping your number or sticking with the number assigned by O2?
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on 02-02-2017 10:24
Then maybe you need to contact customer service from a landline or check for faulty masts in your area