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Sim swap

Jim-G
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on ‎18-11-2020 15:34

on ‎18-11-2020 15:34

Can I use my sim for the same network on another phone (its going from a Samsung s9 to a s10)?

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MI5
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on ‎18-11-2020 15:36

on ‎18-11-2020 15:36

@Jim-G 

Yes, no problem at all.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎18-11-2020 15:37

on ‎18-11-2020 15:37

Yes just transfer the sim to the new phone @Jim-G 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
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Jim-G
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on ‎18-11-2020 15:38

on ‎18-11-2020 15:38

Thank you. So O2 don't need to unblock it or re-activate or anything, just put it straight into the new device?

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MI5
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on ‎18-11-2020 15:42

on ‎18-11-2020 15:42

Just a straight swap @Jim-G 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Jim-G
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on ‎18-11-2020 15:43

on ‎18-11-2020 15:43

OK thank you

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Jim-G
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on ‎18-11-2020 15:44

on ‎18-11-2020 15:44

Thank you

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jonsie
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on ‎18-11-2020 15:44

on ‎18-11-2020 15:44

thumbsup

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎18-11-2020 15:48

on ‎18-11-2020 15:48

You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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