Sim swap

Jim-G · ‎18-11-2020

Can I use my sim for the same network on another phone (its going from a Samsung s9 to a s10)?

MI5 · ‎18-11-2020

Yes, no problem at all.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎18-11-2020

Yes just transfer the sim to the new phone @Jim-G

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Jim-G · ‎18-11-2020

Thank you. So O2 don't need to unblock it or re-activate or anything, just put it straight into the new device?

MI5 · ‎18-11-2020

Just a straight swap @Jim-G

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Jim-G · ‎18-11-2020

OK thank you

Jim-G · ‎18-11-2020

Thank you

jonsie · ‎18-11-2020

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎18-11-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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