Solved: Sim swap

Anonymous · ‎03-12-2017

I have ordered a pay monthly sim, but I want to have my old number on it, how do I do that? I tried a sim swap, but after 72+ hours I can see that that will not work

Cleoriff · ‎03-12-2017

Hi @Anonymous Follow the advice in this link https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎03-12-2017

Hi @Anonymous Follow the advice in this link https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

Veritas Numquam Perit

MI5 · ‎03-12-2017

If you are struggling with it, give customer services a call http://www.o2.co.uk/contactus
202 for contracts.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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