Next gen

[Anonymous]

Can anyone tell me what : next generation text service for unlimited tariffs is please. Thankyou

[jonsie]

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@Anonymous wrote:
Can anyone tell me what : next generation text service for unlimited tariffs is please. Thankyou

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Have a look here

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/What-is-Next-Generation-Text-Service/td-p/1049342

[Cleoriff · Accepted solution]

Hi @Anonymous

All info here https://www.o2.co.uk/help/safety-and-security/access-for-all

Next Generation Text Service (NGTS)

If you are deaf or hearing impaired, you can get access to the NGTS which will:

• Provide text-to-voice and voice-to-text translation for customers.
• In addition to a textphone, you can use the NGT Lite app with a phone call to make text calls through the NGTS. The app is available for:
  • Computers: NGTS website (ngts.org.uk)
  • Android smartphones and tablets: Google Play Store
  • iPhones and iPads: iOS App Store
• Standard UK calls through the 18001 service are free. Calls you make to the text relay 18002 service are charged at standard UK call rates and will be included in any remaining minutes allowance on your tariff. Calls with the NGT Lite app use both a voice call and an internet connection. If you are using a 3G or 4G connection this will use some of your data allowance. NGTS cannot be used for calls to directory enquiries, premium rate or international numbers or when you are using your phone abroad.
• NGTS also offers you the option to have a dedicated mobile number for incoming calls called a TextNumber so that callers do not need to use the 18002 prefix. If you call a TextNumber it will be charged at the standard UK call rate and will be included in any remaining minutes allowance on your tariff.
• Find out more about how to use the NGTS here